Built from the ground up to agree delicate financial negotiations
Nibble is designed by a team of academically-trained experts in negotiation, behavioural science and conversational design focused on delivering win-win outcomes at scale.
What makes Nibble the most experienced AI negotiation agent?
Bespoke Pricing Functions
Controlled custom-built algorithms determine offers by considering factors such as existing terms and offers, the length of the negotiation, and more.
Best-in-class Negotiation Techniques
Proven academic tactics recognize user behaviours and adapt agent behaviour in response, ensuring financial deals that outperform rigid chatbots.
Human-centric approach
Negotiation is instinctive – Nibble’s design philosophy and learnings from millions of negotiations create the most human-like experience possible, making users feel truly heard.
Built by a team of academically-trained experts in negotiation, behavioural science and conversational design
Nibble is trained by negotiation experts to understand, respond and react to key concepts around negotiation, including conditional offers and BATNAs. Our team includes Niro Sivanathan – award-winning professor of negotiation for 20 years – from Kellogg, Cornell and London Business School.
Generative AI Safety
Nibble has been carefully architected to leverage generative AI for understanding and reasoning on human textual input, without unexpected responses. Most importantly, Nibble’s decision making process is entirely algorithmic, and simply not capable of making or accepting offers beyond our clients’ limits.
Nibble uses Generative AI (LLMs) and machine learning models to understand, categorise and reason about human inputs. This understanding and data is then processed by our platform in a controlled, algorithmic environment. Response messages to the user are assembled from a large pool of ‘atoms’ - pre-written, vetted snippets of text copy. This process eliminates ‘hallucinations’ and completely prevents ‘prompt hacking’ - Nibble sees regular attempts at prompt hacking and none have succeeded.
For clients looking for a more dynamic interaction with users, we offer optional Generative Atoms - our solution for carefully constrained generative responses, aimed at greatly reducing the risk of hallucination while still engaging users with personalised conversation.
How Nibble uses Generative AI
See how our solution for carefully constrained generative responses works
Promote brand values and reasons within negotiations for more deals
Academic research into behavioural science shows giving a reason behind any offer improves the likelihood of it being accepted. Nibble uses your own brand values in the chat to justify offers or requests and agree more deals faster.
Start extracting value efficiently
Request a call with a sales representative to discover the power of AI negotiation
